T elehealth is the deliverery of counseling services using interactive technologies, such as computer generated video and audio, between the client and the provider who are not in the same location. Sometimes referred to as internet counseling, Telehealth uses network and software security protocols to protect the confidentiality of client information transmitted via computer, smart phone or tablet. The video session is considered protected health information (PHI) by HIPAA and is subject to the same rules as in person counseling or therapy sessions.
Telehealth services are available to OHIO RESIDENTS and, under an emergency Kentucky license, to existing clients who reside in Northern Kentucky. Check with your insurance company to see if telehealth services are covered. TriHealth, Magellan and OPTUM EAPs will cover Telehealth sessions so if you are using this benefit check with them to get an authorization.
You need a computer, tablet or smartphone that can connect to a password protected WIFI or internet system and a private place to use it. Call 513 800-3588 , or email Mr. Rusk at [email protected] , with your name, email address and phone number and you will be contacted to set up a video session appointment. The video session is considered as private as an office visit.
For new clients please download, fill out and return the New Patient Packet below: